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There are two scenarios:- Parent registered for the app previously, but cannot remember which email they used
Parents can contact your school’s Sentral Parent Portal administrator and let them know they've forgotten the email address associated with their Parent Portal account.
Alternatively, they can register for the app again with a new email address. They will then need new access keys to link their children to the app.They'll need to request new access keys.
- Parent no longer has access to the email account.
Parents can contact your school’s Sentral Parent Portal administrator to advise they've forgotten the email address associated with their Parent Portal account.
Alternatively, they can register for the app again with a new email address. They will then need new access keys to link their children to the app. They'll need to contact the school to request new access keys.