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Finance - NSW Department of Education

← Knowledge Base

  1. Why are the discount rates not being applied?

  2. How do I receive a payment for a fee?

  3. How to publish old EBS/Pop fees to portal

  4. How do I verify Fees, Discount Rates and Contact Responsible for a Student?

  5. Start to finish banking process

  6. Estimated Bank Deposit Date

  7. Sentral Finance Onboarding guide

  8. How do I approve a refund?

  9. How do I create a fee for an activity and publish to the portal?

  10. How do I Print a Fee for a Parent?

  11. How do I cancel a fee?

  12. Fee adjustments to line-item fee amounts

  13. Closing a Till

  14. Do I need to sync data from/to the Department's systems?

  15. Eftpos terminals

  16. Create a payable fee for third party non-student contacts

  17. I have published payment requests to the Portal, but parents cannot see them, why?

  18. Allocating a subsidy to a student

  19. How to void a credit

  20. Create a Flood funding subsidy for a student

  21. Student and Contact Creation

  22. Create a payable fee for third party non-student contacts

  23. How do I cancel a fee for a student removed from an Activity?

  24. How do I access online payments received via the Portal and app?

  25. How do I process Flood Relief funding for students?

  26. Allocating a Subsidy against a Fee

  27. How do I create a new fee type?

  28. Remove balance on a partially paid fee

  29. Activity payments and permission on portal

  30. How to cancel fees in bulk for an event

  31. How to create a Standalone Fee

  32. Remove an outstanding balance for an old EBS Fee

  33. Payment incorrectly reversed

  34. How do I reject a refund?

  35. Refund Credits and Overpayments

  36. Banking funds

  37. Manage Voluntary contributions discounts between siblings

  38. How to process a refund request

  39. Do parents receive notifications for fees and payments?

  40. Is there a rollover process for the Finance module?

  41. Why do I now have two Contact Types for a parent?

  42. How to create a new fee item

  43. If I have split billing in place, will the percentage allocation be shown on the Fee?

  44. Sibling discounts

  45. If I want to use a Student Billing Run, do I need to configure the Fee Structure for my school?

  46. How to export Fees

  47. How to create a fee type

  48. How to create a fee structure

  49. Flag based discounts

  50. Create a subsidy type for Flood Funding credit

  51. What is the relevance of the Code when creating a Fee?

  52. How to create a billing period

  53. Checking a till and till discrepancies

  54. Identify students with remaining flood funding credit

  55. Creating a subsidy type

  56. How to export Credits

  57. Sentral Pay - Guest Portal link

  58. How to generate a Payments Register

  59. How to export Payments

  60. How do I view all credits for a student?

  61. How to export Fee Allocations

  62. How to export Overpayments

  63. Allocating a credit - Front office

  64. Front office payments and receipting payment against a fee

  65. Parent Portal access to Summary of Items

  66. What is a Fee Group in Sentral?

  67. How to update the payment due date for an activity

  68. Finance data sync

  69. How to set up a Donation request

  70. Fee and Receipt

  71. What is a Fee Type in Sentral?

  72. Reverse Payment vs Request Refund

  73. If my school doesn’t provide discounts, do I need to configure the Fee Structure?

  74. Does cancelling an activity cancel the balance of Fees for that activity?

  75. How to process Abstudy Centrelink Payments

  76. How to process scholarship and International student funding

  77. How to create a fee via billing run

  78. What are Credits?

  79. Creating a Till

  80. How to return Abstudy credits to Centrelink for students no longer enrolled

  81. How to view and create a summary of items

  82. How are NSW Government Back to School vouchers processed?

  83. Where do I set up the Fee Value for a Fee?

  84. Credits register

  85. Bank Queries List on GL Account - Red dot troubleshooting

  86. If I create fees via the Activities module, how are students in the same family billed?

  87. Can I print a receipt on our cash register printer?

  88. Request 3rd party Donations (i.e., local business donations) - NSW Department of Education

  89. How to correct a Payment method

  90. End of day summary and approval

  91. Allocating an overpayment

  92. How do I correct an EFTPOS Terminal ID?