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Finance - NSW Department of Education

← Knowledge Base

  1. Why are the discount rates not being applied?

  2. How do I receive a payment for a fee?

  3. How to publish old EBS/Pop fees to portal

  4. How do I verify Fees, Discount Rates and Contact Responsible for a Student?

  5. Start to finish banking process

  6. Estimated Bank Deposit Date

  7. Sentral Finance Onboarding guide

  8. How do I approve a refund?

  9. How do I create a fee for an activity and publish to the portal?

  10. How do I Print a Fee for a Parent?

  11. How do I cancel a fee?

  12. Fee adjustments to line-item fee amounts

  13. Closing a Till

  14. Do I need to sync data from/to the Department's systems?

  15. Eftpos terminals

  16. Create a payable fee for third party non-student contacts

  17. I have published payment requests to the Portal, but parents cannot see them, why?

  18. Allocating a subsidy to a student

  19. How to void a credit

  20. Create a Flood funding subsidy for a student

  21. Student and Contact Creation

  22. How to adjust a fee amount which is already fully paid.

  23. Create a payable fee for third party non-student contacts

  24. How do I cancel a fee for a student removed from an Activity?

  25. How do I access online payments received via the Portal and app?

  26. How do I process Flood Relief funding for students?

  27. Allocating a Subsidy against a Fee

  28. How do I create a new fee type?

  29. Remove balance on a partially paid fee

  30. Activity payments and permission on portal

  31. How to cancel fees in bulk for an event

  32. How to create a Standalone Fee

  33. Remove an outstanding balance for an old EBS Fee

  34. Payment incorrectly reversed

  35. How do I reject a refund?

  36. Refund Credits and Overpayments

  37. Banking funds

  38. Manage Voluntary contributions discounts between siblings

  39. How to process a refund request

  40. Do parents receive notifications for fees and payments?

  41. Is there a rollover process for the Finance module?

  42. Why do I now have two Contact Types for a parent?

  43. How to create a new fee item

  44. If I have split billing in place, will the percentage allocation be shown on the Fee?

  45. Sibling discounts

  46. If I want to use a Student Billing Run, do I need to configure the Fee Structure for my school?

  47. How to export Fees

  48. How to create a fee type

  49. How to create a fee structure

  50. Flag based discounts

  51. Create a subsidy type for Flood Funding credit

  52. What is the relevance of the Code when creating a Fee?

  53. How to create a billing period

  54. Checking a till and till discrepancies

  55. Identify students with remaining flood funding credit

  56. Creating a subsidy type

  57. How to export Credits

  58. Sentral Pay - Guest Portal link

  59. How to generate a Payments Register

  60. How to export Payments

  61. How do I view all credits for a student?

  62. How to export Fee Allocations

  63. How to export Overpayments

  64. Allocating a credit - Front office

  65. Front office payments and receipting payment against a fee

  66. Parent portal access to Statement of Account.

  67. What is a Fee Group in Sentral?

  68. How to update the payment due date for an activity

  69. Finance data sync

  70. How to set up a Donation request

  71. Fee and Receipt

  72. What is a Fee Type in Sentral?

  73. Reverse Payment vs Request Refund

  74. If my school doesn’t provide discounts, do I need to configure the Fee Structure?

  75. Does cancelling an activity cancel the balance of Fees for that activity?

  76. How to process Abstudy Centrelink Payments

  77. How to process scholarship and International student funding

  78. How to create a fee via billing run

  79. What are Credits?

  80. Creating a Till

  81. How to return Abstudy credits to Centrelink for students no longer enrolled

  82. How to view and create a statement

  83. How are NSW Government Back to School vouchers processed?

  84. Where do I set up the Fee Value for a Fee?

  85. Credits register

  86. Bank Queries List on GL Account - Red dot troubleshooting

  87. If I create fees via the Activities module, how are students in the same family billed?

  88. Can I print a receipt on our cash register printer?

  89. Request 3rd party Donations (i.e., local business donations) - NSW Department of Education

  90. How to correct a Payment method

  91. End of day summary and approval

  92. Allocating an overpayment

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