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Messaging

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  1. How do I message Both Primary Contacts?

  2. How do I message Preferred Contacts?

  3. How do I update my Sentral Messaging account balance ?

  4. Parents are getting SMS messages that we didn't send

  5. How Can I Check Messages have been sent?

  6. Why do I have Home Numbers importing into Mobile Number fields?

  7. Why are my SMS's being charged at 20c per message? Isn't it supposed to be 10c per message?

  8. How do I Send an SMS or Email Message?

  9. Can I create my own custom messaging groups for Email and/or SMS?

  10. How do I create or edit Messaging Templates?

  11. How do I ensure Messages are sent to a Non Residential family?

  12. Why is there an asterisk(*) on a Messaging contact?

  13. Why does Sentral insert double lines or a new paragraph when I press enter?

  14. Can I receive inbound SMS messages?

  15. Can I send ANY characters in an SMS message?

  16. Can I send send a message to all parents for a student?

  17. What are the two key settings in messaging that can impact how communications are sent?

  18. What's the difference between 'Family Parents' and 'All Parents' cohort member?

  19. How does associated contacts in Enrolments work with Messaging?

  20. Can parents send future absence by SMS?

  21. How do Emergency Contacts from Enrolments appear in the Address Book?

  22. Can you send SMS in other languages?

  23. How do I control who can send SMS?

  24. Can we automate messages to parents for out of uniform?

  25. Can an absence SMS be sent to more than 1 contact?

  26. If I send absences from Messaging to the Portal, where does the response go?

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