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Parent has forgotten their password, what can they do?

If a parent  cannot remember their password, they need to  click on:
  • Forgot your password and follow the prompts to reset their password.
If they cannot remember their email address, they need to contact the school.

You can access:
  • Portal Console > Setup Portal Console
  • Manage Users > Parents
  • Search for parent > click Edit beside them name to view details.

To change Password:
  • Beside the Edit button, select Actions > Password
  • Enter new password and tick must change their password on login.
  • Save


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