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How do I fix photos that are sideways?

  • Find the student photo in Windows, right click on it: choose Edit with Photos (or Paint, both should work) 

  • Rotate the photo (even it does not look sideway on your monitor) until it looks correct again 

  • Click on the arrow and choose 'Save', not 'Save a Copy'

  • Upload the student photo again on Upload Photos page  

  • Go to Match Photos page to check if the newly uploaded photos linked correctly, if not, change the link manually and click on Save  

  • After following the steps above, please clear your browser cookies and cache. 

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