I have published payment requests to the Portal, but parents cannot see them, why?
For registered Portal Users, you must have Parent Portal 2 switched on.
Secondly, in the Portal Console Module you need to ensure the following is enabled.
1. Go to Portal Console module | Portal Console Setup | General | Access Controls.
2. Select Parents.
3. Select Manage Parent Portal Access.
4. Select the following two checkboxes:
— Payments: Allow parent to view and pay school invoices
— Payments: Allow parent to view statement of account for linked debtors.