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Payment incorrectly reversed

A payment that has been incorrectly reversed, can be corrected by receipting the payment again.

The simplest way to search for a fee is to search for the student or contact, and then locate the associated fee(s).

To do this via the student:
1. Enter the student’s first name in the Finance search window and select the applicable student.
2. From the Student Overview, select the Fees menu option. 
3. Select the fee(s) to make payment against by selecting the checkbox. 
4. From the Actions dropdown, select Receive a Payment.
    One or many fees can be paid together.
5. Each line item will display separately to allow for part payment to occur. Select Pay All to pay the fee in full.
6. Enter the payment details in the popup that displays.
7. Select Apply to complete.
8. Email Receipt will be checked for the associated Contact to receive an electronic receipt.
9. Enter the Cash Tendered (if applicable). The system will calculate the change.
10. Select Confirm to finalise the payment.

Once the payment is created, you will return to the Fee Register page, with the fee now showing the payment has been received (Details menu).

To learn more about Sentral Finance, watch our video tutorials or view our user, admin and quick reference guides.

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