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How do I reject a refund?

← Finance - NSW Department of Education
Refund request transactions appear in the Refunds Register and can be viewed, approved or rejected by authorised users. Without authorisation, refunds will not be processed and funds not returned to the parent/carer.

To access the Refunds Register:
1. From the Finance module,
2. Select Registers and
3. Choose Refunds Register.
4. Using the filter options, select Status = Pending.
5. Select Filter. Transactions awaiting action will be shown.
6. Using the View button, review the details.
7. Reject the request. Once actioned, the Refund Status field will show Rejected if declined.

Watch our video tutorials to learn more about Sentral Finance or view our user, admin and quick reference guides.

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