How to correct a Payment method
To reverse a payment:
1. Select the fee the payment was allocated against.
This can be done in a number of ways:
a. Via Registers:
- Students Register – selecting the student and then payments
- Fee Register – using the filters to search and select the payment
- Payments Register – using the filters to search and select the payment.
- Entering details of the student, contact or fee no.
3. Select the Fee No, and then select Details.
4. In the payments section, select Reverse Payment for the applicable payment.
5. Complete the details in the Reverse Payment popout and select Confirm.
Re-process the payment with the correct details (see Receipting a Payment).
The reversal process described above will:
- Remove the payment allocation from the fee
- Delete the payment.
Sentral will capture information for the removed payment such as:
- Date and time stamp
- User that removed the payment
- Reason for removal.