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How do I manually add new staff to Canvas for NSW DoE schools?

← Managing a Sentral System
At the start of each school year, there are often new staff members starting at NSW DoE schools. With some of the changes that the Department has made to their systems, there have been delays in this data flowing to other systems at the start of the school year, including payroll. This has resulted in staff not being able to access systems within a school such as library systems, printers, etc. This has also affected the data that the Sentral sync relies on, which means that the data coming through in the Canvas sync is not complete. You can manually add those staff members into Canvas, but be aware that there are flow on effects for doing so. You may have conflicts when the data does start flowing from the sync into Canvas as the email address of the user is likely to have been taken by the user you set up manually.

If you do set up users manually in Canvas, please ensure that you give them a SIS ID on their user profile. This is much easier if you have created them via a CSV import into Canvas. Once the data does start coming through from Sentral for that user, you then need to simply change the SIS IDs of those new staff in Canvas to the SIS ID coming from Sentral. This is done using the change_sis_id.csv file.

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