Skip to content

Why can't notification recipients access a Wellbeing Incident if is marked Confidential ?

There is a setting within Wellbeing which allows notification recipients to have access to confidential incidents - so anyone you choose to notify will gain access to an incident even though it's confidential

Important to Note
This requires Administrator level access in Wellbeing

To configure this, go to
  • Wellbeing > Wellbeing Setup > Incidents
  • Set the option "Notification Recipients Can Access Incidents." to Yes.
What you then do, upon creating the sensitive incident for the student is always: 
  • ensure that the incident is Marked as Confidential; AND
  • ensure that the relevant staff members are selected - Year Coordinators - from the "Notifications" drop-down. 
Year Coordinators will then receive a Dashboard notification with a link to the incident for them to view and will only have access to those they are notified on. 



Feedback and Knowledge Base