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How do I change the password for a parents portal account?

As well as parents being able to "reset" their password via email, a Sentral Administrator can manually change Sentral Portal user details, including passwords.

Important to Note

This requires Sentral Administrator access

To manage Portal users, go to;
  • Portal Console Setup > Manage Users > Parents
  • Click on Actions > Password 

  • Change Password > Enter New Password and request they change it on login

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